Answer:
The probability that the whole package is uppgraded in less then 12 minutes is 0,1271
Step-by-step explanation:
The mean distribution for the length of the installation (in seconds) of the programs will be denoted by X. Using the Central Limit Theorem, we can assume that X is normal (it will be pretty close). The mean of X is 15 and the variance is 15, hence, the standard deviation is √15 = 3.873.
We want to find the probability that the full installation process takes less than 12 minutes = 720 seconds. Then, in average, each program should take less than 720/68 = 10.5882 seconds to install. Hence, we want to find the probability of X being less than 10.5882. For that, we will take W, the standariation of X, given by the following formula

We will work with
, the cummulative distribution function of the standard Normal variable W. The values of
can be found in the attached file.

Since the density function of a standard normal random variable is symmetrical, then 
Therefore, the probability that the whole package is uppgraded in less then 12 minutes is 0,1271.