Answer:
D. Reliability.
Explanation:
Eight dimensions of product quality management can be used at a strategic level to analyze quality characteristics. The concept was defined by David A. Garvin, formerly C. Roland Christensen Professor of Business Administration at Harvard Business School.
Garvin's eight dimensions can be summarized as follows:
1. Performance: Performance refers to a product's primary operating characteristics. This dimension of quality involves measurable attributes; brands can usually be ranked objectively on individual aspects of performance.
2. Features: Features are additional characteristics that enhance the appeal of the product or service to the user.
3. Reliability: Reliability is the likelihood that a product will not fail within a specific time period. This is a key element for users who need the product to work without fail.
4. Conformance: Conformance is the precision with which the product or service meets the specified standards.
5. Durability: Durability measures the length of a product’s life. When the product can be repaired, estimating durability is more complicated. The item will be used until it is no longer economical to operate it. This happens when the repair rate and the associated costs increase significantly.
6. Serviceability: Serviceability is the speed with which the product can be put into service when it breaks down, as well as the competence and the behavior of the service person.
7. Aesthetics: Aesthetics is the subjective dimension indicating the kind of response a user has to a product. It represents the individual’s personal preference.
8. Perceived Quality: Perceived Quality is the quality attributed to a good or service based on indirect measures
Answer:
Use a faster than normal approach and landing speed.
Explanation:
During a cross-country flight you picked up rime icing which you estimate is 1/2" thick on the leading edge of the wings. You are now below the clouds at 2000 feet AGL and are approaching your destination airport under VFR. Visibility under the clouds is more than 10 miles, winds at the destination airport are 8 knots right down the runway, and the surface temperature is 3 degrees Celsius. You decide to <u>use a faster than normal approach and landing speed</u>
Answer:
1. True - it is more likely for someone who's in a clear and happy state of mind to function better at work and in life generally.
2. False - it is more likely for a dissatisfied employee to quit the job instead of not going since they'd get fired instead.
3. True - if an employee is not satisfied with their job, they certainly would rather quit their job and try to find another that fits them better.
Answer:
respect, obey other people private and play nice and follow the rules and do homework on time and rise your hand when his turn
