Equation of a line is given by y - y1 = m(x - x1); where m is the slope.
y - 4 = 2/5 (x - (-2))
y - 4 = 2/5 (x + 2)
Initial repair cost = $1200
Gratuity = 15% of the initial repair cost
= 15% of 1200

= 15 × 12
= 180
Hence, the gratuity for the service is $180.