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ollegr [7]
2 years ago
14

A customer is attempting to get you to do something that is against company policy. It will cost the company about $20. You tell

her what the normal policy is and the customer gets very angry and threatens to tell all her friends about the bad service from your company. Your supervisor is unavailable. What would you do?
Social Studies
1 answer:
noname [10]2 years ago
8 0

Answer:you can ask to offer him something else other than what he wants; suggest something else which may be even better than what he asks for. You may offer another service .

If this is not resolving the situation you can offer your apology constantly keeping a calm tone as you continue to let him know that you can not go against the company policy.

At all times no matter what you can not go to their standard of anger,you have to maintain a professional tone and show that you understand their concern even though you can not help them.

Explanation:

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Claudia has begun keeping a detailed journal that includes stories of her childhood and early adulthood. She plans to pass her j
ehidna [41]

Answer:Life Review

Explanation:

Claudia's habit of keeping a detailed journal that includes her childhood to early adulthood stories and passes on to her grandchildren as history can be described as Life review.

Life review can be helpful in many ways like  

  • Therapeutic
  • Educational
  • Informational

Life Review can be helpful to old adults to find hope and meaning in their life. Life review can be resourceful for a family descendant  to know their history.

3 0
2 years ago
You see a television commercial for a product you may want to buy, and there is a telephone number you must call to place an ord
Katarina [22]

Answer:

Rehearsal

Explanation:

The human memory basically does the function of encoding (is the meansof changing or the transforming of information into a form that can be stored in memory ), storage ( entails keeping/maintaining information in memory) and lastly retrieval( it covers bringing to mind information that has been stored in memory).

Rehearsal is simply the act of delibrately repeating information to yourself. It is usually to maintain it in short term memory. Saving informations in short-term memory are usually lost in less than 30 seconds unless you repeat them over and over.

8 0
1 year ago
Penny gets an acting job on Friday that she attributes to her good acting. She doesn’t get the next acting job; therefore, she b
Arturiano [62]

<u>Answer:</u>

This is an example of self-serving bias.

<u>Explanation:</u>

  • In such self serving bias, people usually take credits or attribute positive things to their own.
  • On the contrary, they can easily blame others for negative events.
  • Thus, when Penny got the acting job, she made herself responsible, boasting about her own caliber.
  • However, when she failed to take the next acting work, she blamed the casting director.
  • There may be a reason that she may not had done her previous work with perfection, but self serving bias didn’t let the person evaluate that.
4 0
2 years ago
In which of the following cases is there an adverse selection problem? Select all that apply. a. A health insurance market, in w
irina [24]

Answer:

C. Online sales of nutritional supplements, when consumers cannot tell whether their contents are as claimed by sellers.

Explanation:

Online sales of nutritional supplements, when consumers cannot tell whether their contents are as claimed by sellers is an adverse selection problem.

7 0
2 years ago
Marianne is a two-year old child and her father is interested in knowing how long his daughter stays in various stages of sleep.
tekilochka [14]

Answer:

A) Electroencephalograph

Explanation:

Electroencephalography works by recording electrical activities of the brain. Therefore, to compare REM sleep to slow wave sleep, electroencephalography is the appropriate technique to use. The electroencephalograph records the spontaneity that occurs in the brain's electrical activity over a period of time. This techique is used to monitor and diagnose disorders in sleep, anesthesia, coma, brain death, etc. It is also used to diagnose epileptic conditions.

3 0
2 years ago
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