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Gnoma [55]
2 years ago
5

You are confronted by an angry customer who feels they deserve special treatment outside of your normal customer service policy.

You know the customer is in the wrong but you can tell he is very upset. Which of the following is the appropriate reaction for​ you?
A. maintain a pleasant expressionB. maintain an angry expressionC. maintain a sad expressionD. maintain a happy expressionD. maintain a concerned expression
Business
1 answer:
katovenus [111]2 years ago
7 0

Answer:D.

maintain a concerned expression

Explanation:

One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.

The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.

This sympathy is expressed as doing your best to effectively solve the customer problem.

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While ethical conceptions shape business law and business relationships unique to each country, business leaders must be sensiti
Triss [41]

Answer:

Sensitivity guidelines

Explanation:

Businesses choose to operate in different countries for different reasons which could include; closeness to raw materials or availability of labor force.

<em>A business leader should be aware that different countries have unique ethical expectations of businesses and must therefore </em><em>pay close attention to each country's sensitivity guidelines.</em>

5 0
2 years ago
States use different types of trade strategies to try to improve economic outcomes, some are more "classic liberal," believing t
Alina [70]

Answer:

The correct answer is:

1 - Singapore

2 - Chile

3 - Ireland

4 - USA

5 - China

Explanation:

An open economy is one that carries out commercial interaction with the outside world. In other words, it buys and sells goods, services or financial assets with the rest of the world economies.

With the consolidation of international trade in recent decades and the phenomenon of globalization, this concept has reached its maximum expression, with economies more exposed to import and export as the basis of its economic model and with greater weight in its GDP. In this sense, it could be said that a closed economy is something currently utopian, since no country currently strictly complies with its theoretical requirements.

The most common procedure to open an economy is the assumption of trade agreements between countries, which regulate and control the entry and exit of goods and services, creating trade routes that can be expanded later in terms of economic integration.

3 0
2 years ago
A graphical representation of all organizational jobs along with the numbers of employees currently occupying those jobs and fut
vesna_86 [32]

Answer:

a.  a staffing table.

Explanation:

A staffing table -

It refers to the pictorial or the graphical arrangement of the jobs in a firm , where the number of current employees working and their positions and the number of any future vacancy all are represented , is referred to as a staffing table.

It enables the people to get proper idea and information of the organisation or the company .

Hence , from the information of the question,

The correct option is a.  a staffing table.

7 0
2 years ago
Suppose 30% of business majors major in accounting. You take a random sample of 3 business majors. Answer questions 39 and 40: W
creativ13 [48]

Answer:

The probability that at least one student majors in accounting=0.3×0.3×0.3=0.027

Explanation:

<em>Step 1: Determine the number of accounting majors in a business</em>

N=P×S

where;

N=number of accounting majors

P=probability of accounting majors

S=sample size

This can also be written as;

Number of accounting majors=probability of accounting majors×sample size

In our case;

Number of accounting majors=unknown, to be determined

Probability of accounting majors=30%=30/100=0.3

Sample size=3 business majors

Substituting;

Number of accounting majors=0.3×3=0.9

<em>Step 2: Determine the chance that at least one student majors in accounting</em>

The probability that at least one student majors in accounting=0.3×0.3×0.3=0.027

5 0
2 years ago
Xena and xavier form the xx llc. xena contributes cash of $20,000, land (basis = $40,000; fair market value = $25,000), equipmen
brilliants [131]

Answer: $0 equipment, $20,000 land, $30,000 inventory, $90,000 partnership interest.

Explanation: The asset basis in the partnership between Xena and Xavier is the same same their basis. In the scenario above, Xena's basis is the same as Xena's partnership basis in asset.

Xena's asset basis include;

Cash = $20,000

Land basis = $40,000

Inventory basis = $30,000

Equipment basis = $0

Therefore Xena's basis in the partnership interest :

$(20,000 + 40,000 + 30,000 + 0) = $90,000

4 0
2 years ago
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